Insurer Integration

Simplify Aged Care Payments with an Integrated Support at Home Solution

Older couple at home on the sofa
Smooth transition

Easily adapt to the new funding program with minimal disruption.

Streamlined contributions

Register and process participant contribution payments on claim acknowledgement.

Get paid faster

Direct integration with Services Australia for fast, error-free subsidy payments.

Simplified compliance

Ensure your practice complies with the new requirements without hassle.

We’re helping the Aged Care sector get ready for July 1 changes

On July 1, 2025, the Australian Government will launch the Support at Home program—a new aged care framework designed to replace existing funding models to help older Australians live independently at home for longer.

This change requires aged care software vendors and service providers to quickly adapt their systems to support new payment and claiming protocols. 

To help providers navigate this transition, Tyro Health will seamlessly integrate with this new framework, enabling aged care providers to process Support at Home claims and manage participant contribution payments with ease.

Our solution provides secure payment infrastructure, including card and account-on-file functionality, eliminating manual processing and reducing administrative burden.

By automatically linking participant payment facilities with approved claims and individual contribution messaging from Services Australia, our integration enables efficient collection management—so providers can stay focused on what matters most: delivering exceptional care to Australia’s seniors.

How to access our Support at Home solution

Support at Home will be made available not only to providers in Tyro Health Online, but also software developers who need claiming and payment integrations for their own solutions.

This will be facilitated through Tyro Health’s modern, secure and certified APIs and SDKs – enabling partners to be ready to support the new claiming and payment processes when they go live.

If you’re an aged care service provider or software developer, fill out the form below to express your interest and and our team will be in touch.

Register your interest

Why Tyro Health

Vast claiming options

Access a wide range of claiming options from integrations with Medicare, Private Health Insurers, DVA, Workers Insurance claiming, ECLIPSE and more.

Dedicated health support team

Our Australian-based team is here to help you 7 days a week.

Free to come and go

With no lock-in contracts or break fees, we give you complete freedom.